Delivery & Returns

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Delivery & Returns

DELIVERY

We aim to dispatch all orders within 2-3 working days

Delivery to the UK.
Standard delivery via Royal Mail 2nd Class takes 2-3 working days on average, from the day an order has been dispatched

Standard delivery via Royal Mail 1st Class, takes 1-2 working days on average, from the day an order had been dispatched.


All International orders are shipped either via a Tracked or Tracked & Signed service with Royal Mail. Royal Mail hands over all orders to the local postal service in the country of its destination. For example USPS in the USA.

​International deliveries take on average 5-7* working days, from the day an order has been processed. However please note there may be delays due to the global pandemic

*Please note there may be shipping delays during busy periods.

RETURNS

Returns can be made within 30 days of you receiving your order.

Please contact us at [email protected] providing your order number and reason for wanting to make a return. And we will send you a shipping label to download to make the return free of charge.

Full refunds will be given within 7 days of receiving the returned order, providing the item(s) meet our terms and conditions.

You will receive a confirmation email once a refund has been issued.

We can not accept any returns on products that have been used, unless faulty.

 

TAXES

All international orders sent to countries outside the UK & Northern Ireland are shipped on a DDU (​delivery duty unpaid) basis and may be subject to import duties and local taxes.

Please check the local taxes in your country.

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